Kevin Joseph Operating Policy

Operating Policy

Deposit Policy
A deposit of 30% may be required to secure an appointment, particularly at peak times such as evenings and weekends. Deposits are refundable when you give us at least 48 hours notice, if you need to cancel or re-arrange your appointment.

Cancellation Policy - 48 hours notice please

We understand everyone has busy lives and sometimes circumstances beyond our control If you have to cancel your appointment we ask that you give as much notice as possible before hand, but at least 48 hours before your appointment.

If the cancellation is less than 48 hours notice we will try to re-book the slot, if we can't we may charge you the full cost of the appointment.

We know these policies may be frustrating for clients who have to cancel at short notice for genuine reasons, however, our stylists run busy columns and a late cancellation or a no-show for an appointment means someone on the waiting list losses out. We will happily re-book a new appointment for you as soon as possible though the following may apply:

  • We may request a deposit for future services.
  • We reserve the right to charge the full price of appointments that are missed due to a late cancellation or a no-show.

  • Opening Hours

  • Monday 10am to 6pm
  • Tuesday 10am to 6pm
  • Wednesday 10am to 10pm
  • Thursday 10am to 6pm
  • Friday 10am to 6pm
  • Saturday 9am to 6pm
  • Sunday - closed (Appointments available
    upon request with selected stylists)
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